June 24, 2024
Your privacy is of great importance to Fitwin B.V. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (GDPR). This means that we:
Your data is safe with us and we will always use it properly. In this privacy statement, we explain what we do with the information we learn about you in the Fitwin app.
In-app purchases
You can make purchases in our Fitwin app where we use your personal data to process and register the purchase. For this we use your:
We do this on the basis of your consent. We store this information until your order has been completed. We keep certain customer data for a longer period of time in connection with the statutory tax retention obligation.
Your account
For certain parts of our app you must first register. You must then provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a self-chosen password. For this we use your:
We need this because of the contract we conclude with you. We store this information for up to six months after you have closed your account. We store this information so that you do not have to fill it in again in the app and so that we can contact you more easily if necessary. You can adjust your account information via your account whenever you want.
Access portal
With our portal you get access to a management environment where you can set, enter and change things for the app yourself. We keep track of what you have done and when, so that there is proof of this. For this we use your:
We do this on the basis of your consent. We store this information until the end of the service provided to you.
Taking out a subscription
You can take out a paid subscription to our Fitwin app, whereby we use your personal data to process the payment. For this we use your:
We need this because of the contract we conclude with you. We store this information for up to six months after you have cancelled your subscription. We keep certain customer data for a longer period of time in connection with the statutory tax retention obligation.
Order processing
When you place an order with us, we use your personal data to process it properly. We may then pass on your personal data to our delivery service to have your order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your:
We do this on the basis of your consent. We store this information until your order has been completed. We keep certain customer data for a longer period of time in connection with the statutory tax retention obligation.
Advertising
We would like to send you advertisements about offers and new products or services. We do this:
You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can also do this via your account (profile settings).
App store
You must download our Fitwin app from the Apple or Google app store. We have no control over what these companies do with your personal information. So always read their privacy statements as well.
Disclosure to other companies or institutions
With the exception of the parties that are necessary to provide the services mentioned above, we will not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand it in the event of a suspected crime).
Statistics
We keep statistics about the use of our app, and we have access to the individual data. However, we only consult this data if it is necessary for a purpose set out in this statement.
Social media
Our app includes social media buttons. The administrators of these services collect your personal data using these buttons.
Security
Your privacy is very important to Fitwin B.V.. We therefore adhere to the relevant privacy laws and regulations, including the General Data Protection Regulation (further: AVG).
We work hard to protect our users from unauthorized access or unauthorized modification, disclosure or destruction of data in our possession. In particular, we encrypt all services with SSL and use data encryption technology. We review our practices regarding data collection, storage and processing, including physical security measures, to protect against unauthorized access to systems. By doing so, we ensure the security of personal data and ensure that your information remains protected.
Changes to this privacy statement
When our app changes, we must of course also adapt the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to inform you of any changes.
Your rights
If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
Please note that you must always clearly state who you are so that we can be sure that we do not modify or delete data of the wrong person.
We will in principle respond to your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you of this in a timely manner.
Filing a complaint
If you wish to file a complaint about the use of your personal data, you can send an email to info@fitwin.nl We will handle each complaint internally and communicate further with you.
If you are of the opinion that we are not helping you correctly, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.
Contact details
Fitwin B.V.
Voltastraat 8
1446 VC
Purmerend
Email address: info@fitwin.nl:
Chamber of Commerce number: 89737946
